Cynthia TRAORE

Head of DataLab

SWISS LIFE FRANCE

Cynthia Traoré is Head of Data Lab & Data Science Department at Swiss Life France.

She is a Master 2 in Statistics and Econometrics of the Toulouse School of Economics and a Magister of Economist-Statistics Graduate. She is also a certified Data Scientist.

After starting her career at Axa, Cynthia joined Swiss Life France in 2007 where she was responsible of the improvement of customer knowledge through the analysis and valuation of data.

In 2014, she was a promoter of the transformation process at Swiss Life France with the aim to raise awareness on the benefits and added value of Big Data, Data Science and data valuation through Artificial Intelligence applied to the insurance industry.

She has been working as Head of the Data Science Department, which organizes and implements the Big Data, Data Science and Artificial Intelligence initiatives, since 2015. With this perspective, she created the « Data Champions » transverse Data Lab in order to promote and implement a data-driven approach within the company, along with the development of use cases involving the whole scope of business activities (improvement of customer knowledge and customer experience, operational process optimization, risk management).

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